Maia Homes Review: Maximalist Hand-Tufted Art Rugs, Lead Times and Care Explained
Maia Homes is an online home decor brand that describes itself as a proud American company based in Round Rock, Texas, selling art rugs and decor "for the unapologetic maximalist." Its focus is statement area rugs — hand-tufted and hand-knotted wool designs that rework Persian medallions, Art Deco sunbursts and botanical patterns in bold colours — alongside throw pillows, art posters, tapestry blankets, bath mats, brass decor and a small range of bone-inlay furniture.
This review covers what Maia Homes sells, how its rugs are made and cared for, what they cost, how long made-to-order pieces take to arrive, and the return rules worth reading before you spend four figures on a rug. Prices are shown in US dollars.
At a glance Checked October 2026
Maia Homes suits maximalist decorators who want a bold hand-tufted or hand-knotted wool rug and can wait for it to be made. The main catch is the return policy: customized items are final sale, and other returns may carry a 25% restocking fee.
- Best for: Maximalist decorators who want a statement wool rug and can wait weeks or months for a handmade piece.
- Typical price: A 3'×5' tufted rug typically costs around $450 and a 5'×8' around $1,000; fine art posters start at $38.99.
- Shipping: Complimentary on all US orders and free internationally, excluding select furniture; handmade products may require 4 – 16 weeks for delivery.
- Returns: Request within 30 days of receipt, unused with tags; customized items, furniture and clearance are final sale; a 25% restocking fee may apply.
- Watch out for: Hand-knotted rugs state a 10–20 week lead time, wool rugs are dry-clean only, and damage must be reported within 48 hours.
What Maia Homes sells
The catalogue runs to thousands of listings, but most fall into a few groups:
- Area rugs. The core range: hand-tufted wool rugs in standard sizes up to 12'×15', runners, rounds and custom sizes, plus hand-knotted wool rugs.
- Throw pillows. Jacquard-woven art pillows reproducing classic paintings, and embroidered or printed pillow covers.
- Wall art and wallpaper. Fine art posters on matte paper and patterned wallpaper in peel-and-stick or traditional versions.
- Tapestry blankets. Cotton jacquard throws with vintage poster and fine art designs.
- Bath mats. Novelty shapes such as lemon slices, leaves and hearts.
- Brass decor and furniture. Handmade brass figurines, hooks and door handles, and teak-and-bone-inlay benches, tables and sideboards.
- Rug pads and swatches. Felt-and-rubber rug pads and 12"×12" rug samples.
Rug materials, construction and care
Most rug listings follow the same format, and the details are worth reading line by line:
- Material. Hand-tufted rugs are typically listed with a front of "100% Premium New Zealand wool" and a 100% cotton back. Many hand-knotted rugs are listed as 100% New Zealand wool or "100% natural atlas wool." Read the Material line rather than the intro text — on at least one listing the description mentions cotton and viscose while the spec line says New Zealand wool.
- Construction. Tufted and knotted rugs are both described as made to order in India.
- Sizes. The store notes that all rug sizes are approximate and colours may vary from your screen. A 12"×12" swatch costs $76.99 if you want to check pile and colour first.
- Washability. Wool rugs are not washable: listings say "professional or dry clean recommended" and to blot spills immediately with a white cloth. The machine-washable pieces are the polyester bath mats and the cotton tapestry blankets.
The rug care guide strongly recommends a rug pad for wool and jute rugs, says to vacuum without a rotating brush roll, and notes that shedding of loose fibres "is normal and will diminish with regular vacuuming." Loose ends should be clipped with scissors, not pulled.
Lead times for made-to-order rugs
This is the detail most likely to surprise buyers. The shipping policy says handmade products and furniture "may require 4 – 16 weeks for delivery," with an additional 4–12 weeks for rugs over 10 feet wide. Individual listings vary: hand-knotted rugs state a lead time of 10–20 weeks, while one tufted collection says 2–8 weeks, with sizes wider than 11 feet needing an extra 4–12 weeks. Check the lead time on the product page before ordering for a move-in date or holiday.
Prices
Prices are in US dollars. A 3'×5' tufted rug typically costs around $450 and a 5'×8' around $1,000, while custom hand-knotted pieces reach into five figures. Smaller decor starts much lower. Examples at the time of writing:
- Lemon Slice Tufted Bath Mat: from $36.99 (40×60 cm) to $155.99 (120×180 cm)
- Fine art posters: from $38.99, depending on size
- See America Tapestry Blanket, 52"×37": $99
- Spring Is Here Hand-Tufted Rug II: $299 for 3'×5' (compare-at $800), $699 for 5'×8'
- Cerulean Sunburst Deco Hand Tufted Wool Rug: $454.99 for 3'×5' (compare-at $864.99), $1,008.99 for 5'×8'
- Storm Cloud Medallion Hand Knotted Rug: $849.99 (4'×6') to $2,799.99 (8'×10')
Many rugs show a crossed-out compare-at price. Treat it as the store's reference figure and judge the selling price on its own.
Shipping
The shipping policy offers complimentary shipping on all US orders and free international shipping, excluding select furniture items. Standard handling takes 2–5 business days, transit typically 2–10 business days, and orders placed after 2:00 PM Eastern are processed the next business day. Items may ship from the Round Rock warehouse or directly from vendors abroad, so multi-item orders can arrive separately. International buyers pay any customs duties. Report transit damage within 24–48 hours.
Returns: read the final-sale list
You have 30 days after receiving your order to request a return. Items must be unused, with tags and in original packaging, shipped within 14 days of approval and received within 45 days of delivery. Key conditions:
- Final sale: clearance items, subscription boxes, furniture, wallpaper samples, the Last Ones Collection and "customized items." Custom-size rugs are listed as made to order, so expect them to be non-returnable.
- Restocking fee: "All returns may be subject to a 25% restocking fee if they don't meet our free return policy."
- Outside the contiguous US, customers pay all return shipping.
- Damaged or wrong items must be reported within 48 hours with proof.
Standard-size rugs are also described as made to order, and the policy does not say whether that makes them final sale. Ask customer care (customercare@maiahomes.com, +1 818-676-9117) before buying an expensive rug.
Payment and rewards
Checkout shows Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Shop Pay, Apple Pay and Google Pay, and the FAQ adds Maia Homes gift cards. The MaiaPoints programme earns 1 point per dollar, with 100 points worth $5, and the store says points do not expire.
Who should buy from Maia Homes
- Maximalist decorators who want a statement wool rug that looks nothing like mass-market neutrals.
- Buyers planning ahead who can wait weeks or months for a handmade piece.
- Gift shoppers looking for a bold pillow, poster or bath mat at a lower price point.
Think twice if you need a rug quickly, want a machine-washable rug for a high-spill area, or are not sure about size and colour — a made-to-order rug may be final sale, and other returns can carry a 25% restocking fee.
Maia Homes coupon codes
We did not find a verified public coupon code at the time of writing, and we do not publish codes we cannot confirm. The savings you can rely on are the store's listed sale prices, free shipping, and MaiaPoints rewards on future orders. Any working offers we find are listed on our Maia Homes coupons page.
Frequently asked questions
Is Maia Homes legit?
Maia Homes describes itself as an American company based in Round Rock, Texas, and says many rugs are made to order in India. It publishes shipping and return policies, lists customer care at customercare@maiahomes.com and +1 818-676-9117, and accepts PayPal, Shop Pay, Apple Pay and major cards. The main things to check are whether your rug is final sale, the possible 25% restocking fee and the lead time on the product page.
Where is Maia Homes based?
The FAQ says Maia Homes is an American company based in Round Rock, Texas. Many rugs are made to order in India.
Are Maia Homes rugs washable?
The wool rugs are not; listings recommend professional or dry cleaning. The polyester bath mats are machine washable.
How long does a Maia Homes rug take to arrive?
It depends on the listing: from 2–8 weeks for some tufted rugs to 10–20 weeks for hand-knotted rugs, with extra time for very wide sizes.
Does Maia Homes ship for free?
Yes. Shipping is complimentary within the US and free internationally, excluding select furniture items.
Can I return a Maia Homes rug?
Standard items can be returned within 30 days, but customized items are final sale and a 25% restocking fee may apply. Confirm before ordering.
The bottom line
Maia Homes is one of the more distinctive places to buy a bold wool area rug online, with clear material listings, free shipping and a wide spread of sizes. The trade-offs are long made-to-order lead times, dry-clean-only care and a return policy that needs checking before a big purchase. Order a swatch, measure your space, and confirm the return terms for your rug.
Disclosure: this article contains affiliate links. If you buy through them we may earn a commission, at no extra cost to you. Prices and policies were checked on the Maia Homes website at the time of writing and may change.